The NHS App

 

Download the NHS App to access a range of NHS services online.

If you have any issues using the NHS App please call your GP Practice and choose menu option 9 to contact the Beckenham PCN NHS App helpdesk.

Use the NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet - including prescriptions and appointments.

What The NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning
 

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you
 

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

Accessing your NHS services

The NHS App provides simple and effective access to your healthcare services to make your life easier.

 

What if I don’t have a smartphone?

Before we point out the benefits of the app, note that if you do not own a smartphone, you can access your NHS services by clicking on this link to the NHS App online website.

Here you can either create an account or login to your existing NHS App online account.

 

What if I do have a smartphone?

If you do own a smartphone, you can visit this link to the NHS App online website to download the app for your smartphone or tablet today.

 

Who is it suitable for?

The NHS App is available to anybody 13+ and registered with their local GP in England.

Note: You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man.

If you’re aged 13 to 15 years old:

You will need to contact your GP surgery and request access to GP online services before you can use the NHS App.

Watch a short video that shows why people are using the NHS App

Watch a short video on how to order repeat prescriptions via the NHS App